F.A.Q
A: Shop with us is easy and enjoyable! Just follow the steps below to locate and purchase your favorites on our website.
•Search or browse the site to locate the items you want to buy.
•Once you have found an item you want to buy, select the quantities, sizes, etc. and add the item to your shopping cart.
•When your shopping is done and are ready to checkout, click the Checkout button on the shopping cart page.
•If you are a registered user, log in using your email address and password for checkout. If you are a new customer at our website, create an account and check out. For a faster checkout experience, we also offer the option to checkout without creating an account.
•Fill in all of the required information on the shipping and billing pages.
•Review your order before submitting to verify all of the information is correct.
•Submit the order and a confirmation email will be sent to you soon.
A: We accept PayPal, Western union, Moneygram, credit card, including VISA, MasterCard and JCB. You will be asked to enter your card details as part of the ordering process if you are paying for your order using a PayPal, and you will find further instructions when you process your first order.
If you'd like to use other payment methods, contact our customer service representatives on the contact us page. We will reply to you within 24 hours.
The order will be deliveried via FedEX,DHL,USPSor TNT,as usual,the FedEX will be the first choice cuz it almost deliver the order to anyplace of the world. So if the DHL or USPS is better for you ,please leave a comment in the order or email us via the button "contact us" on our website,we will do it according to your request.
Then you can track your order after we ship it out ,on the express company website. Like for FedEX,for USPS in USA.
1.Please confirm your shipping address before you pay for it and it is best for you to leave the phone number for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.
2.Items are generally shipped out within 2 working days after payment has been verified (Sat. & Sun. and most national holidays excluded.)
3. Once we ship your package, we will send you tracking number once it is available. Package transitting time normally takes 7to 18 business days, depending on the destination, holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.
1.We accept the exchange if the items are not good for you ,but you need to contact us in 14 days. And the item should be returned in their original, undamaged packaging and must be in an unused condition.
2.Please send an email to us to specify the reason for returning at first, our support staff will provide you the shipping address.
3 Please take care when unpacking and repacking your products.。
4. Please enclose a piece of paper including the following information:
* Your name registered on our website.
* Order number,Order date,order ammount.
* Specify the reason for returning the item.
* the email address you use to login to our website.
5. Please put this piece of paper, and the product to be returned, into a parcel, and mail to us. Please provide us the tracking number once you have shipped them back.
6.We cannot be held responsible for goods that are returned to us that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.